Legal

Privacy Policy

How Buffalo Computer Repair collects, uses, and protects your information.

1Information We Collect

We collect the information you voluntarily provide when you register for an account or submit a support ticket, including your name, email address, phone number, and the details of your support request.

2SMS / Text Messaging

If you opt in to receive SMS messages, we will use the mobile phone number you provide to send you customer support notifications about your tickets, including ticket creation, ticket updates, agent replies, and ticket closure notifications.

By providing your phone number, you agree to receive SMS customer support notifications from Buffalo Computer Repair. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out. Reply HELP for help. We will not share mobile information with third parties for promotional or marketing purposes.

3How We Use Your Information

Your information is used only to provide and support the services you request — responding to your support tickets and sending the notifications you have agreed to receive.

4Data Sharing

We do not sell your personal information. We may share information only with service providers who help us operate our services (for example, our SMS and email providers), and only as necessary to deliver the services you have requested.

5Contact

Questions about this Privacy Policy? Contact us at support@buffalorepair.net.