Computer & Business IT Services

We focus on providing a high level of customer service and expedient turnaround times.

Rates starting as low as $35.00/hour!

Click here for full rates

Computer Services
Telephony / VOIP
Business IT Services
Business Phone Systems
Task Delegation
Residential Repair

Computer Services

Computer and laptop repair, including replacing or upgrading hard drives, video cards, motherboards, power supplies, and RAM modules
Installation or upgrade of Windows XP, Vista, 7, 8, and 10
Computer cleaning and optimization
Virus, Trojan, Spyware, Adware, and Malware removal
Printing issues
Computer not starting up or blue screen errors
No internet connection troubleshooting
Wireless network set-up or troubleshooting
Set up and transfer files to your new computer
Data recovery — recover accidentally deleted files or data from crashed or formatted hard drives
Sales of brand-name computers and laptops, including HP, Lenovo, Asus, Acer, and Toshiba
Custom-built home, office, or gaming desktops — all new computer sales include 1-hour delivery, set-up, file transferring, and support for any other questions you have
Sales of monitors, external hard drives, printers, multi-functions, WiFi routers, UPS battery back-ups, speakers, and other peripherals
We stock a vast array of hardware — WiFi routers, external hard drives, USB flash drives, laptop adapters, notebook and desktop hard drives, power supplies, Ethernet cable of any length, anti-virus software, and much more. Next-day delivery available for anything else we don’t stock.

Telephony / VOIP Service for Businesses

Providing local, international, and toll-free numbers
Multi-voicemail greetings and answering service for after hours
Detailed call logs and call history
Internal company calling and specialized ring groups
Conference calling and other great calling features

All service plans include:

Call Group

Calls can be made to multiple extensions that will ring simultaneously.

Local Number

Publishing a local phone number in any area code.

Main Company Number

With virtual receptionist included.

Call Recording

To monitor staff as well as protect your company.

Toll-Free Number

The caller does not incur any long-distance charges.

Business IT Services

How IT Services Can Help Your Business

Increase revenue by leveraging information technology to expand existing business opportunities and create new ones
Reduce costs by achieving greater efficiencies and less downtime through custom software solutions, application integration, and data management
Improve workflow through new IT technologies and refined processes to boost organizational efficiency and performance
Increase customer satisfaction through better information management
Increase business insight through better data management, business intelligence, and database reporting
Achieve greater workforce collaboration with software solutions optimized for your organization’s strategy and operations

Business Phone Services

On-Premise vs. Hosted VOIP Phone Systems

Many clients have questions about the differences, advantages, and drawbacks of on-premise versus hosted VOIP solutions. At Buffalo Computer Repair, we make sure our clients clearly understand the benefits of each system so they can determine the best option for their organization. We conduct an in-depth business review to understand cost, expansion, and other considerations — laid out in easy-to-understand formats to help you compare and make your final decision.

Hosted PBX

Low startup cost
No IT staff needed at your place of business
Manage your communications from anywhere
Buffalo Computer Repair handles the PBX and all responsibility for running and upgrading it
Lower installation, operation, and maintenance costs
No dedicated personnel required to manage the phone system
No training required — the provider manages extensions and setup
All upgrades are included in maintenance costs and handled automatically by the provider

On-Premise PBX

Your company’s administrator or IT department has more control over the phone system
Ability to integrate the on-premise PBX with other software systems
Ideal for large organizations with existing infrastructure, bandwidth, and network capacity
No need to rely on a third-party provider for simple tasks like adding extensions
All phone system data and settings remain in the end-user’s hands
Low monthly rates
Endless customization
Several custom support packages available

Task Delegation

Saving your company money by contracting local technicians.

If you need someone to represent your company in the Western New York area, Buffalo Computer Repair is there for you. We contract with many national companies to provide IT support and services at their local branches.

For many companies, having offices in various metro or remote areas of the United States is necessary. However, keeping full-time technical staff at these offices is not always possible, and there are times when extra technical resources are needed at one or more locations to ensure on-time project delivery.

Whether you’re a small company with no in-house IT technicians or an enterprise-level business that needs extra assistance for a big technology roll-out, our trusted technicians are here to help. Buffalo Computer Repair offers hourly service as needed, long-term outsourcing agreements, and managed technology services.

Residential Computer Repair

We offer on-site, pickup, and drop-off service. Many computer problems can only be handled on-site, but when possible, repairs done in-shop generally result in savings of at least 50%, along with a much greater degree of reliability. Call us to discuss your options — we’ll help you save money.

Questions to ask yourself:

Are your files backed up?
What were you doing that caused the computer problems?
Is your computer protected against infections?
How old is your computer?
Is the computer for business or personal use?